Extra Touch Florist Association Privacy Policy


All your information you enter into our site is confidential. We do not sell your information nor do we share that with anyone. We are a family owned and operated business with the highest degree of integrity. Your information and your order is safe with us. The following states the privacy policy of the Extra Touch Florist Association (the "Association") regarding the privacy rights of visitors to the Association´s Web site. We respect your concern over your right to privacy and for a secure online shopping experience. By visiting any Web site operated by the Association (collectively referred to as the "Site"), you are accepting the practices described in this Privacy Policy.


Information Collected at the Site?

The information we learn from users of our Site allows us to personalize and continually improve your online experience, making it easier and more enjoyable. The following identifies the types of information we gather:


  • Automatic Information

We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses our Site. Cookies are pieces of data your Web browser stores on your hard drive to enable our systems to recognize your browser. Most Web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable this feature, certain aspects of our Site, such as the shopping basket, will not function properly.

  • Information You Give Us

The Association receives and stores any information you enter at the Site or give us in any other way. For example, when you order from the Site, we collect the following information: your name, telephone number, email address, billing information (credit card number, expiration date and billing address), products purchased, and the recipient´s name, address and telephone number. Note, in some cases, the recipient may be contacted via telephone to schedule delivery. Also, if you register as a member, we request your name, address, phone number, email address and other information as set forth in the membership form. You can choose not to provide certain information, but then you might not be able to take advantage of many of the features of the Site. We use the information that you provide for such purposes as responding to your requests, processing your orders and communicating with you.

  • Information from Other Sources

For reasons such as improving personalization of our service, we might receive information about you from other sources and add it to our account information.

Does The Association Share The Information It Receives?

The Association does not sell, trade or rent personally identifiable information that visitors submit to our Site. The Association does share your personally identifiable information with our member florists to allow them to process, fulfill and manage your orders and requests.

The Association may utilize your personally identifiable information to send you information or materials we think you will find interesting, or sharing the information with the Association´s advertisers and reputable business partners. However, at the time of collection, you will typically have the option of instructing us not to send you additional information or share your personal information with business partners or advertisers. The Association is not responsible for the privacy policies or practices of our advertisers or business partners and encourages you to read the posted privacy statement and user terms and conditions whenever interacting with, and prior to providing any personal information to, any other Web site.

The Association may use reputable third parties to manage activities available on our Site including Web hosting, database management and order processing and authentication. These parties may have access to personally identifiable information submitted by visitors who participate in those activities. The Association instructs these third parties to use personally identifiable information only for the specific purpose for which it is collected, and not to sell, market or transfer such information to other entities except as needed to provide the designated services.

The Association may use personally identifiable information in aggregate form to make our sites better and more responsive to the needs of our visitors. This statistical compilation and analysis of information may also be used by the Association or provided to others, in aggregate, for marketing, advertising or research purposes.

  •  As the Association continues to develop its business, we might be involved in an acquisition or other corporate transaction. In such transactions, customer information generally is one of the transferred business assets. Also, in the event that the Association, or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
  • We release account and other personal information when we believe release is appropriate to comply with law; enforce or apply our Terms of Use (here) and other applicable agreements; or protect the rights, property, or safety of Association, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
  • If at any time after submitting your personal information to an Association Site you decide that you do not want to receive any additional information or communications from us, simply follow the "unsubscribe" directions at the end of any email communication you receive.

How Secure Is Information About Me?

The Association maintains appropriate safeguards to ensure the security, integrity and privacy of personally identifiable information submitted to our sites, and periodically reviews and updates its security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure. Although the Association strives to protect your personal information, we cannot ensure or warranty the security of any information you may transmit to us or from our online products and services. Once we do receive your transmission, however, we make our best effort to ensure its security on our systems. We use VeriSign as our SSL (Secure Socket Layer) digital certificate provider, providing our customers the strongest certificate services available. When credit card information is transmitted, industry standard encryption is used.


About Children

The Association is concerned about the safety of children when they use the Internet. Pursuant to the Children´s Online Protection Act of 1998, the Association will never knowingly request personally identifiable information from anyone under the age of 13 without prior verifiable parental consent.


Links to Third Party and Co-Branded Sites

Sites The Association has and continues to establish relationships with other Web sites that allow visitors to the Site to link directly to these third party Web sites. However, the Association is not responsible for the privacy practices and content of these third party Web sites. When interacting with any third party site, we encourage you to read the posted privacy statement and user terms and conditions whenever interacting with, and prior to providing any personal information to, any the third party Web site.


Opt Out/Modify

The Association provides you with several options for altering or removing your information from the database at anytime. If you are on our promotional list and would like to be removed, simply contact us in any of these following ways:

  • Send us an email through


Conditions of Use, Notices, and Revisions

If you choose to visit the Site, your visit and any dispute over privacy is subject to this Notice and our Terms of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of Ohio. If you have any concern about privacy at the Site, please send us a thorough description to customer service, and we will try to resolve it. Our business changes constantly. This Notice and the Terms of Use will change also, and use of information that we gather now is subject to the Privacy Notice in effect at the time of use. Please check our Site frequently to see recent changes.